Privacy policy

arthaanugrahasia.com is owned by Artha Anugrah Asia, which is a data controller of your personal data.

Your trust is of great importance to us, and we know how important personal information is to you. We will collect your personal information within a reasonable and necessary scope as required by laws and regulations. We make every effort to protect your information from disclosure, destruction, or loss through reasonable and effective information security technology and management process as well as appropriate security measures.

The information concerned and the context in which we collect determines the legal basis for collecting and using your information. In any case, we will only collect information when we have your consent to do so, where the information is necessary to perform a contract with you, or where the processing is in our legitimate interests.

What calls for special attention is that the separate device information or service log information cannot be used to identify a particular natural person. If we combine such non-personal information with other information to identify a particular natural person or use the non-personal information in combination with personal information, such non-personal information will be considered personal information during the period of combination and we will anonymize and de-identify such information, unless otherwise authorized by you or required by law or regulation.

In order to provide our services to you, we will ask you to provide the personal information necessary for providing those services. If you do not provide your personal information, we may not be able to provide you with our products or services. In order to keep business contact with you and improve the quality of products and services, we will collect your name, position, company name, and website; in order to provide personalized and quality services in your area, we will collect your province and city.

In order to provide our products and services, we must necessarily collect certain information automatically. This also helps us to ensure that our products and services are operating correctly. When you use our service we may read the information related to your device, including IP address, date or time of access. The system and exception log may be uploaded so that we can facilitate and accurately identify problems and help you solve them in a timely manner.

Security

To ensure security, you may need to provide a written request or otherwise prove your identity. Generally, we will reply within 15 days. Given the complexity and number of requirements, this period may be extended for an additional 45 days if necessary. In the case of delay in providing information, we will notify the personal information subject of the circumstances and the reason for the delay. If the time limit set in this paragraph conflicts with the law of your location, the law of the place where you are located shall prevail. If you disagree with our behaviors in handling your personal information, you may submit a mediation request or other claim to your local data protection regulator.

We reserve the right to change this Privacy Policy in accordance with updates to our Website. Please visit the Website regularly and check our current Privacy Policy.

Thank you for taking the time to read our Privacy Policy!